Terms & Conditions

1. ACCEPTANCE OF TERMS

By accessing or using this Platform, you represent and warrant that:

• You are at least 18 years of age or accessing under the supervision of a legal guardian.
• You have the legal capacity to enter into a binding agreement.
• All information provided by you is true, accurate, and complete.
• You agree to comply with all applicable laws, regulations, and professional healthcare guidelines.

2. NATURE OF SERVICES

Diarev Healthcare provides healthcare-related information, patient support services, diagnostic coordination, preventive healthcare programs, wellness initiatives, healthcare education, consultation facilitation, and related healthcare services.

The Platform is intended solely for informational and healthcare facilitation purposes and shall not be construed as a substitute for emergency medical treatment, hospitalization, or direct physician care.

3. NO EMERGENCY SERVICES

Diarev Healthcare does not provide emergency medical services through the Platform.

In case of a medical emergency, users must immediately contact local emergency services, visit the nearest hospital, or consult a qualified medical practitioner without delay.

The Company shall not be responsible for any consequences arising from delays in seeking emergency medical care.

4. MEDICAL DISCLAIMER

The information available on this Platform:

• Is provided for general informational and educational purposes only.
• Does not constitute medical advice, diagnosis, prescription, or treatment.
• Should not be relied upon as a replacement for professional medical consultation.

Users are strongly advised to seek independent medical advice from qualified healthcare professionals before making any healthcare decisions.

Diarev Healthcare expressly disclaims all liability arising from reliance placed upon any information available through the Platform.

5. USER RESPONSIBILITIES

Users agree:

• To provide accurate and complete information.
• Not to submit false, misleading, fraudulent, or incomplete medical information.
• Not to misuse healthcare services.
• Not to impersonate any individual or entity.
• Not to engage in unlawful, abusive, defamatory, or harmful activities.

Any misuse may result in immediate suspension or permanent termination of access.

6. APPOINTMENTS, CONSULTATIONS AND DIAGNOSTICS

Appointment requests, diagnostic bookings, consultations, healthcare packages, and medical services are subject to availability.

Diarev Healthcare reserves the right to:

• Accept or reject any booking request.
• Reschedule appointments when necessary.
• Modify healthcare service availability.
• Cancel bookings due to operational, regulatory, or medical reasons.

The Company shall not be liable for delays caused by healthcare providers, laboratories, hospitals, third-party vendors, or unforeseen circumstances.

7. PAYMENT TERMS

Where applicable:

• All payments must be made through approved payment channels.
• Prices are subject to revision without prior notice.
• Taxes and statutory charges shall be charged as applicable.
• Users agree to pay all fees associated with the services utilized.

Any refund shall be governed by the Company’s Refund and Cancellation Policy.

8. INTELLECTUAL PROPERTY RIGHTS

All content on the Platform, including but not limited to:

• Logos
• Trademarks
• Brand names
• Text
• Graphics
• Images
• Videos
• Software
• Databases
• Medical content

are the exclusive property of Diarev Healthcare or its licensors and are protected under applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, sold, or exploited without prior written consent.

9. USER GENERATED CONTENT

Any feedback, suggestions, reviews, comments, testimonials, photographs, or other content submitted by users may be used by Diarev Healthcare for operational, promotional, educational, or business purposes without compensation unless prohibited by law.

Users warrant that they possess all necessary rights to such submissions.

10. THIRD-PARTY SERVICES

The Platform may contain links to third-party websites, laboratories, hospitals, pharmacies, healthcare providers, payment gateways, or other service providers.

Diarev Healthcare does not endorse, control, or guarantee such third-party services and shall not be liable for any acts, omissions, inaccuracies, losses, or damages arising from their use.

11. PRIVACY AND DATA PROTECTION

User data shall be collected, processed, stored, and protected in accordance with applicable Indian laws and our Privacy Policy.

By using the Platform, users consent to the collection and processing of personal and healthcare-related information necessary for providing services.

Diarev Healthcare implements commercially reasonable safeguards but cannot guarantee absolute security of digital transmissions or storage systems.

12. PROHIBITED ACTIVITIES

Users shall not:

• Violate applicable laws.
• Attempt unauthorized access to systems.
• Upload malicious software or viruses.
• Interfere with website functionality.
• Reverse engineer any part of the Platform.
• Use the Platform for fraudulent activities.
• Collect or misuse patient information.
• Use Company’s name for unlawful and illegal activities

Any violation may lead to civil, criminal, and regulatory action.

13. LIMITATION OF LIABILITY

To the fullest extent permitted by law:

Diarev Healthcare, its directors, officers, employees, consultants, affiliates, healthcare partners, and service providers shall not be liable for:

• Direct losses
• Indirect losses
• Consequential damages
• Incidental damages
• Medical outcomes
• Loss of data
• Business interruption
• Loss of profits
• Delays in diagnosis or treatment
• Technical failures

arising from use of the Platform.

The user’s use of the Platform is entirely at their own risk.

14. INDEMNIFICATION

Users agree to indemnify, defend, and hold harmless Diarev Healthcare, its directors, employees, affiliates, consultants, healthcare partners, and representatives from any claims, liabilities, damages, losses, costs, penalties, or legal expenses arising out of:

• Violation of these Terms.
• Misuse of the Platform.
• Breach of applicable laws.
• Submission of false information.
• Infringement of third-party rights.

15. FORCE MAJEURE

Diarev Healthcare shall not be liable for any delay, interruption, or failure resulting from events beyond its reasonable control, including but not limited to:

• Natural disasters
• Epidemics
• Pandemics
• Government actions
• Power failures
• Cyberattacks
• Internet disruptions
• Labor disputes

16. TERMINATION

Diarev Healthcare reserves the absolute right to suspend, restrict, or terminate access to the Platform at any time without prior notice if it believes that a user has violated these Terms or applicable laws.

17. GOVERNING LAW AND JURISDICTION

These Terms shall be governed by and construed in accordance with the laws of India.

Any dispute, claim, or controversy arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts located in Bengaluru, Karnataka, India.

18. SEVERABILITY

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions shall remain in full force and effect.

19. MODIFICATION OF TERMS

Diarev Healthcare reserves the right to modify, amend, update, or replace these Terms at any time without prior notice.

Continued use of the Platform after any modification constitutes acceptance of the revised Terms.

20. CONTACT INFORMATION

For any questions regarding these Terms and Conditions, users may contact:

Diarev Healthcare
Email: [info@diarev.com]
Phone: [+91 9986401104]
Website: [https://www.diarev.com]

BY ACCESSING OR USING THE PLATFORM, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO BE LEGALLY BOUND BY THESE TERMS AND CONDITIONS.